What is a Facilities Officer?

In brief

As Facilities Officer you are the silent force that keeps everything running smoothly. From cleaning and maintenance to catering and inventory management - you ensure that colleagues, visitors or guests always feel welcome and can do their work flawlessly.

What does a Facilities Officer do?

A Facilities Assistant has a wide range of duties. You are the all-rounder who makes a difference in the background. Your duties may include:

  • Perform cleaning and maintenance jobs
  • Receiving guests or visitors
  • Arranging removals and internal transportation
  • Preparation of materials and meeting rooms
  • Processing and distributing mail
  • Catering and kitchen operations
  • Inventory management and ordering
  • Distribution of meals or goods

 

Depending on the company, the emphasis is more on cleaning, maintenance, hospitality or catering.

What competencies should you have?

These are the qualities that make you excel in this role:

Handy and practical
Social and service-oriented
Reliable and responsible
Proactive and hands-on
Be able to listen and communicate well
Flexible and versatile

What does a workday look like?

No two days are the same. You might start by cleaning and preparing meeting rooms, then you'll receive guests at the front desk or help with an internal move. In between, you'll check stock and order what's needed. Around lunchtime you'll jump in with catering. At the end of the day you make sure everything is neat and tidy so that the next workday can start smoothly again.

How do you become a Facilities Officer?

Most Facilities Officers have completed an MBO education, e.g. Facility employee level 2. But often you can enter without a diploma and learn the trade in practice. Many employers also offer courses or training in areas such as safety or hospitality.

Salary

As a Facilities Assistant, you will earn at least the legal hourly wage of €14.40 gross per hour (21+, as of July 2025). On average, the salary is between €2,300 and €2,500 gross per month, depending on experience, duties and sector.

Diploma

An MBO course in Facility Management (Level 2) is a good foundation, but not always mandatory. Practical experience and motivation are often just as important.

Number of hours

Usually you work full-time (36-40 hours per week). Some organizations have part-time positions available, such as cleaning or catering.

Working Hours

You often work during daytime hours, but in industries such as healthcare, hospitality or large corporations, evening and weekend shifts may also occur.

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Your next step?

Facilities Officer

Are you a real fixer who likes to make sure everything is tiptop? Then this is the job where you make a difference every day.

Frequently Asked Questions

Do I need a degree to become a Facilities Officer?

Not always. A mbo diploma (level 2) is useful, but often you can start without one. You learn a lot in practice and through internal training.

Sometimes they do. Think cleaning, lifting or lugging when moving. But the work is also varied and often combines well with a healthy lifestyle.

Everywhere! Think offices, schools, hospitals, hotels, manufacturing companies or government agencies. Every organization needs facility toppers.

Yes. You can advance to coordinator, team leader or facilities manager. There are often many opportunities within larger organizations to make strides.

The variety and contact with people. You are the lynchpin that makes sure colleagues can do their jobs well and visitors feel welcome.